Last updated: January 17, 2026
Your 7-day free trial is not charged, so cancelling during it costs you nothing. After that you are billed monthly or yearly in advance. Cancel any time and you keep access until the end of the period you have already paid for.
Every plan starts with a 7-day free trial. We save a payment card when you sign up but take no payment for the subscription during the trial. If you cancel before the trial ends, you are never charged and there is nothing to refund.
Your card is held securely by our payment provider, not by us. You can change it, view invoices or cancel at any time from Billing in your account.
You can cancel yourself at any time:
During the trial: cancellation is immediate and you are not charged.
On a paid plan: your subscription stays active until the end of the period you have already paid for, then stops. No further payments are taken. You can undo a pending cancellation before it takes effect.
Because you can cancel before any charge is taken, and because cancelling stops future payments rather than the current one, subscription payments that have already been taken are generally non-refundable. You keep access for the full period you paid for.
We will consider a refund where you were charged in error, charged after cancelling, or unable to use the service because of a fault on our side. Contact us and we will look at it.
Upgrading takes effect immediately and you are charged only the difference for the days remaining in your current period. Downgrading takes effect at the end of your current period, so no refund is due — you keep the higher plan until then.
If you experience significant service disruptions or technical issues that prevent you from using the Service, please contact our support team immediately. We may issue credits or refunds at our discretion based on the severity and duration of the issue.
Approved refunds will be processed as follows:
Important: All approved refunds will be credited back to the same payment method used to make the original payment (payment-initiated media). We cannot process refunds to a different account or payment method than the one originally used for the transaction.
The following are non-refundable:
If you dispute a charge and believe you're entitled to a refund, please contact us at info@evenratech.com before initiating a chargeback with your bank. We will work with you to resolve any billing disputes fairly and promptly.
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Material changes will be communicated via email.
For refund requests or questions about this policy, please contact:
We aim to respond to all refund requests within 2-3 business days.